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Originally Posted by satoch
Maybe when Leisure has an on site hobby shop at the track I'll buy there. As it is, they could never get anything to the track for me with 4 days notice.
I've had no luck with their customer service and, just like Al's, they've never taught me a thing or gone very far out of their way to help me solve a problem. Frankly, when I shop Al's I feel as if I get worse service BECAUSE I'm a regular!
I support the "idea" of supporting the LHS but until they go the extra mile FOR ME regarding customer service I'll shop on-line. I get AMAZING customer service from www.rushrc.com Hell, I'm even staying at the guys house when I go to the Monster Truck nationals in Dallas! How's that for customer service!!!
(BTW, I bought my TZ, new rotary carb, my fuel, paint, and Spektrum at Al's)
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I wasent happy the few times I went to leisure hours hobby shop either, I stick to hobby town in Aurora now, unless I buy online of course.
I'll go to the leisure hours track though.