Well, after trying to reach the new york number several times with no answer, tried the local # the ceme posted. Answered on the first ring, he got my info and said he would call back in 5 minutes (he wanted time to find out what happened). That was a 1/2 hour ago. I even offered to drive to the warehouse and exchange the one I got (it has an fm module in it) with the correct one to save them time and shipping.

Time to get back on the phone again...